Refund Policy

We cover 30 Days Replacement Guarantee (except intact box or packet) for physical products sold on Buyincheap.com. our refund policy.

  • Replacement or refund policy request must be raised within 24 hours after getting the delivery.
  • Refund is only applicable to the canceled order items due to product unavailability.

REQUIREMENT FOR A VALID RETURN:

  • Proof of purchase (order number, invoice, etc.)
  • Reason for return has to be valid and return acceptance conditions met (check out below)

LEGAL CONDITIONS AND REASONS TO RETURN A PRODUCT (General):

  • Delivery of wrong product
  • The Delivery of defective product
  • Delivery of the products with missing parts
  • Incorrect content on the website

THE FOLLOWING PRODUCTS CANNOT BE RETURNED:

  • Underwear
  • Swimwear
  • Skincare, Cosmetics & Perfumes
  • Personal hygiene items such as earrings, wigs and combs
  • Consumables such as cigars and beverages

CANCELLATION & REFUND POLICY DUE TO PRODUCT UNAVAILABILITY:

  1. Delivery of the ordered items is subject to availability of the products at our vendor’s depot/warehouse/store. Buyincheap.com authority may cancel any order within 4 to 25 working days if the stock of the ordered item(s) is temporarily unavailable.
  2. If the customer agrees to wait for the availability of the stock of the product(s), Then, the order may remain in open/processing/hold status for a maximum of 30 days.
  3. In the a case of clause (a), if the customer has already made an advance payment against the order, Then, the customer will receive a full refund policy, if not received any cashback, within 1-7 working days. After that, Receive Cashback amount will be adjust with the refund policy amount.
  4. Full payment is require for the delivery of certain vendors’ products. We may cancel any order if the full payment is not made by the customer for such orders.Buyincheap.com will charge an Online Gateway Transaction fee while disbursing the refund policy amount.
  5. Full payment is require for the delivery of certain vendors’ products. So, we may cancel any order if the full payment is not made by the customer for such orders.


RETURN/ Refund Policy GUARANTEE MAY NOT APPLY IN ANY OF THE FOLLOWING CONDITIONS:

  1. Damages due to misuse of the product

    2. Incidental damage due to malfunctioning of product

    3. Any consumable item which has been use or install

    4. Innerwear, lingerie, socks and clothing freebies

    5. Products with tampered or missing serial / UPC numbers

    6. Any damage/defect which is not cover under the manufacturer’s warranty

    7. Any product that is refund policy without all original packaging and accessories, including the box, manufacturer’s packaging if any, and all other items originally included with the product(s) delivered.

N.B: Replacement of the product is subject to availability of the same on Buyincheap.com refund policy.

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